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ITSO Electronic Ticketing Machines (ETMs) Lot

Introduction & Lot Scope

The SAM National Procurement Framework is aimed at organisations who wish to procure ITSO or ticketing services and goods directly, rather than through the SAM Managed Service.  It has been developed as a national resource to allow simple and seamless access to an extensive range of ITSO services and goods without organisations having to complete individual, costly and time-consuming procurement exercises.

ITSO Electronic Ticket Machines (ETMs) are also referred to as  ITSO on-vehicle Point of Sale Terminals (POSTs) and are usually the most important part of the interface between customers and transport providers in relation to ticketing. Their capability in terms of speed, functionality - such as ITSO, barcoding and contactless EMV transactions, and performance are central to how a smart scheme is perceived and accepted.                                           

Who should use this Framework Lot

This Framework Lot is suitable for, but not limited to:

  • Local Authorities, Regional Transport Bodies, National Governments or Other Public Sector Bodies wishing to procure ITSO Electronic Ticketing Machines
  • Any Transport Operator wishing to buy ITSO Electronic Ticket Machines.

All users of the National Procurement Framework need to be a Member of SAM. Details about becoming a Member are available here.

Suppliers Available & Call Off Guidance Notes 

There are 2 Suppliers who have already signed ITSO Electronic Ticket Machines (ETMs) Framework Agreements with SAM and are available immediately under this Lot.

  • Flowbird         Flowbird Logo

  • Ticketer           ticketer 2

To access the Suppliers' own website, please click on their logo above. 

Guidance Notes on how a SAM Member can Call Off from the ITSO Electronic Ticket Machines (ETMs) Lot are attached below.

Image result for pdf logo ITSO Electronic Ticket Machines (ETMs) Lot Guidance Notes

The Guidance Notes are designed to assist and inform a SAM Member on all aspects of undertaking a Call Off from the Framework, including:

  • Scoping a Member's own requirements;
  • Identifying the most suitable Supplier(s) to meet these requirements;
  • Preparing the Call Off Order;
  • The process for undertaking a Mini-Competition (if one is required); and
  • The costs for using the Framework.

Copies of the Technical Specification and Framework Agreement terms and conditions from this Lot's OJEU tender procurement are available within the Members' section of the SAM Website.

Benefits of the Framework

  • The SAM National Procurement Framework is compliant with UK/EU procurement legislation - so you do not need to run your own OJEU procurement process;
  • All Framework Agreements have been upgraded during 2018 to ensure compliance with the GDPR;
  • All Suppliers available under this Lot have been assessed for their financial stability, experience and technical ability;
  • All Orders are undepinned by a Framework Agreement, which clearly sets out the terms and conditions of the Order.


Enquire about the ITSO ETMs Lot