A synthesis of mobile ticketing applications used by commuters railroads in the United States
Sep-2022
Study into the features of mobile ticketing applications used by train operators in the United States. Study compared the applications through four categories: the ticket validation process, ticket types offered in the app, additional features in the app and the process for transferring to other modes using the app.
A fare future for rail: blueprint for fares and ticketing reform
Oct-2023
Report advocating for a reform of rail fares and ticketing to make travelling by rail more affordable, accessible and appealing. The report lays out a series of reforms to be made, and advocates for an arms-length body to be established to execute them.
Action Plan: Information on Rail Fares and Ticketing
Dec-2017
Report produced to lay out clear actions to be taken to improve the passenger experience when buying and using train tickets. Report lays out a number of recommendations, focusing on how a passenger chooses their ticket, what ticket they are buying, where they buy their ticket, and how they but their ticket.