Mobile payments adoption in public transport
Jun-2017
Study intended to understand what influences the adoption of mobile payments in public transport. Study conducted on medium and large sized metropolitan areas (Oporto, Portugal and Beijing, China). Research finds that systems are generally widely accepted by residents, although cannot fully replace traditional systems. Nonetheless, it can improve efficiency, reduce operational and maintenance costs and increase time savings. Privacy, reliability and interaction are the main concerns against adopting mobile payments.
Electronic ticketing systems as a mechanism for travel behaviour change? Evidence from Sydney's Opal card
Mar-2017
Study investigating the extent to which electronic ticketing systems can influence people to switch transport modes. Study finds significant reductions in car use and increases in use of trains. With the trend consistent across income groups, but more visible among elderly users.
The potential of e-ticketing for public transport planning - The Piedmont region case study
Dec-2016
Study investigating the viability of smart ticketing data for analysis of travel patterns and performance indicators. The study finds that high percentages of data (80%+) is reliable and can be used for further analysis.
A visual segmentation method for temporal smart card data
Dec-2016
Study makes use of smart card data to form a novel projection with the intention to reveal the underlying temporal pattern of public transit users.
The value of the bus to society
Oct-2016
Report advocating for policy and investment in bus transport, aiming to demonstrate the societal improvements it can induce. The report uses research from KPMG and the Institute from Transport Studies, which claims that for every £1 of investment in local bus services, £7 can be delivered in net economic benefit. Furthermore, the research notes the existing benefit buses provide, such as: being the primary mode of accessing city centres, getting 3.5 million people into work and allowing for the creation of more than £64bn worth of goods and services.
Smart ticketing in Brighton: What do passengers think?
Oct-2016
Research into the introduction of a new smartcard system in Brighton, 2016. Focus on driver and passenger responses, to ascertain how driver and passenger experiences with the new system have impacted their satisfaction and use of Brighton bus services on the whole.
Smart ticketing in the north: What do passengers think?
Oct-2016
Research into the existing transport landscape in the Transport for the North region. Interviews, surveys and group discussions to develop an understanding of frequency of travel, mode of travel, push and pull factors surrounding transport modes and attitudes towards smart ticketing technology.
Crowding cost estimation with large scale smart card and vehicle location data
Oct-2016
Study presents a method to estimate the user cost of crowding in terms of the equivalent travel time loss. The estimated standing penalty is 26.5% of uncrowded value of in-vehicle travel time. An additional passenger per square metre adds 11.9% to the travel time multiplier.
Building a world class bus system for Britain
May-2016
Report containing a variety of recommendations towards making significant improvements to Britain's bus services. Report ultimately recommends: requiring local transport authorities (LTAs) to make improvements to bus services, giving LTAs to re-regulate bus services, to encourage franchising agreements, to encourage efficient and fair industrial relations, to allow the creation of competitive municipal bus providers, to expand the role of LTAs, and to improve bus funding via increased spending, streamlining and devolution.
The Impact of Congestion on Bus Passengers
May-2016
Study into the impacts of trafffic congestion on bus transport. Highlights increasing bus journey times as catylysts for increasing air pollution, traffic congestion and declining city centres. Suggests setting bus speed targets, increasing management and planning in transport policy, prioritising buses on road networks, decrease dwell times at bus stops and improving advocacy for bus services and passengers.
An ideal journey: making bus travel more desirable
Apr-2016
Study exploring the ways people make use of their time whilst on buses, and how the knowledge can be used to make bus travel more appealing and drive modal shift away from private cars. Study combines a 840 person survey of bus users in Bristol, with an analysis of online discussions and focus groups.
User’s willingness to ride an integrated public-transport service: A literature review
Mar-2016
Study evaluating existing literature on focused on factors influencing mode changes towards an integrated public transport system. Study highlights the importance of effective transfers for integrated transport, as a smoother transfer between modes should improve the service. The study notes the lack of existing literature on the psychological aspect of transfers and cites this as a major shortcoming when attempting to improve the transfer experience.
Variability in regularity: Mining temporal mobility patterns in London, Singapore and Beijing using smartcard data
Feb-2016
Study investigates regularities in human mobility, questioning if the detected regularities are stable, explicable and sustainable. The study makes use of 1 week of smart card data from three world cities (London, Singapore and Beijing), intending to contribute to a deeper understanding of regularities in patterns of transport use, establishing a general analytical framework for comparative studies using urban mobility data.
Using smartcards on rail in the south east of England: what do passengers want?
Jan-2016
Research into how passenger opinions on smart ticketing has changed with increased use. Focused on rail commuters in south-east England, who will soon have access to smart ticketing. Intended to develop understanding of passenger demands and expectations. Utilised group discussions, face-to-face interviews and workshops.
Measuring the influence of bus service quality on the perception of passengers
Nov-2015
Study analyses data from 512 questionnaires conducted in Belfast to determine the influence that perceived bus quality has upon the perceptions of both current and potential users. Research identifies 11 significant indicators that are reported to have a significant influence on the perception of bus users. The study uses these indicators to suggest optimisations that could be made to improve quality of bus services with the perceptions of current and potential users.
Increasing the attractiveness of public transport by investing in soft ICT-based measures: Going from words to actions under an austerity backdrop - Thessaloniki’s case, Greece
Jul-2015
Study focused on how an examination of user's needs and perceived public transport policy quality can be used in conjunction with the implementation of ICT to deliver improved services - or an improved perception of services - in an affordable manner.
Integrated smartcard solutions: do people want one card for all their services?
Jun-2015
Investigation into passenger attitudes towards the implementation of smartcards during the "Yorcard" pilot project, occurring 2008-2010 in the South Yorkshire Metropolitan Area. Contemplates idea of a single smartcard for national/international transport payments.
The Integrated Model on Mobile Payment Acceptance (IMMPA): An empirical application to public transport
May-2015
Study into the predictors of the intention to use mobile ticketing. Analyses the acceptance and use of these systems on the part of the users.
Smart ticketing in Norfolk: what do passengers think?
Mar-2015
Research into how passenger opinions on smart ticketing has changed with increased use. Focused on rail commuters in south-east England, who will soon have access to smart ticketing. Intended to develop understanding of passenger demands and expectations. Utilised group discussions, face-to-face interviews and workshops.
Oxford SmartZone
Feb-2015
A Review of the Oxford Smartzone - an inter-operable smart-ticketing system implemented by a collaboration between Oxford's two private bus suppliers. Report notes that Oxford has unique factors which have enabled this to happen, specifically the pro-bus attitude of local authorities, the unusual equally-split bus duopoly. Nonetheless the report suggests that this collaboration indicates that inter-operable smart ticketing systems can be implemented under the deregulated model such as the UK's.