Apr-2026

Government document intended to outline long-term strategy for integrated transport in England.

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Nov-2025

Study into the adoption of digital payments for public transportation in developing cities. The study analyses and evaluates the factors influencing the adoption of of digital payments. Results found that prior use of transport, type of phone owned, internet availability and age have a significant impact on likelihood to use digital payments. 

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Jun-2025

Comprehensive review of uses cases for leveraging smart cards for analytical studies applied to public transport research. Aims to provide insights into smart card data research and highlight potential knowledge gaps that warrant further research. 

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Mar-2025

Study into the effects that altered travel patterns induced by the covid-19 pandemic have had on the transport sector. Study finds that work-from-home has had a greater impact on train usage patterns than on buses, despite support levels for rail remaining much higher than buses.

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Dec-2024

Study makes use of smart card data and travel survey data to determine low-to-middle income residents' secondary activity patterns. Study finds that these users have very few secondary activities, and advocates for urban amenities to be made more accessible. 

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Sep-2024

Report reviews options for alternative organisation strategies for the improvement of bus services. The study highlights that the London model of bus franchising may not be appropriate for other areas, especially in smaller cities and rural regions. Additionally, the report encourages realism towards the benefits of bus franchising, noting that Brighton and Hove has a successful bus network, despite functioning on a commercial, deregulated model. 

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Sep-2024

Study investigates the potential for electronic payment systems already used in domestic flight to be used on public transport systems. The study uses the Technology Acceptance Model to determine levels of passenger acceptance. 

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Aug-2024

Study makes use of ethnographic observation, semi-structured interviews, and the ALARA model of information search to examine consumer engagement with mobile payment apps in Lagos, Nigeria. Study finds that cultural preferences and trust in traditional payment systems significantly impact willingness to adopt mobile apps. The study recommends an inclusive technological strategy, developing accessible information channels and user-friendly design features, engaging with users to make continuous improvements to the app and adopting a nuanced understanding of socio-cultural influences on technology adoption to inform policy and business strategies. 

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Aug-2023

Study conducts systematic review into the use of smart card data for analysing mobility patterns, noting that clustering and segmentation techniques have been adapted to conduct market segmentation and analyse urban activity locations.

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Jun-2023

Study intends to contribute to the measurement of activity-based social segregation between multiple groups using smart card data. Study was conducted in Stockholm county in Sweden, showing a slight decrease in segregation between 2017 and 2020. 

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Jun-2023

Study aiming to identify passenger profiles using smartcard in Santiago, Chile by studying their recovery post pandemic. The study identified two groups: those who returned to their pre-pandemic patterns, and those who adapted their mobility patterns. 

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Nov-2022

Report investigating challenges and opportunity in smart ticketing for transport projects. The report highlights challenges such as: the high number of solutions - each having advantages and disadvantages - producing a complex landscape for procurers, lack of affordability for the systems, lack of standards means multi-operator/modal systems can be challenging to produce. The report highlights willingness to engage and understand of the importance of smart ticketing by operators, central and local government as key opportunities for smart ticketing. 

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Jun-2022

Study investigating willingness to pay among public transport users for a multi-county, multi-operator integrated ticket. Study finds strong evidence that passengers are willing to pay, especially among men and non-commuting passengers. 

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May-2022

Literature review into the studies concerning end-user benefits of transit apps for use on smartphones. Study covered the time period between 2010 and 2020. The study identified three categories of user benefits: Perception and psychological changes, time savings on trips, and travel behaviour changes. The review found that transit apps had the capability to improve perceptions of transport reliability and safety, reduce anxiety, reduce wait times and boost ridership. The study recommends future studies to adopt more rigorous study designs and methods, to study infrequent and non-riders, to consider the captive users (e.g. rural users who rely on infrequent transport services)and to make more use of empirical evidence to quantify benefits of public sector transport apps.

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Apr-2022

Study investigates ticket inspection preferences and identified factors that may influence a user's likelihood of accepting "seamless" ticket inspection. Study found that, given the five inspection options, women and young people selected "seamless ticket inspection". The study recommends further research on aspects surrounding "seamless ticket inspection".

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Apr-2022

Study conducts a comprehensive literature review to understand the state of public transportation and to facilitate the development and implementation of automated fare collection solutions. In summary, the paper considers developing and implementing automated fare collection solutions to have a positive impact on customer experience, the emergence of new business models and the reduction of polluting emissions. 

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Mar-2022

Study intends to identify distinctive market segments in terms of habitual temporal travel patterns of public transport users, making use of smart card data from more than  3 million smart card holders in Stockholm County, Sweden. The study classified 10 day-of-the-week comparisons, as well as 5 hour-by-hour weekly profiles. 

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Feb-2022

Study concerning how a cross-operator revenue sharing integrated ticketing service might function. Study highlights the difficulty in finding a system which all operators could agree on. Study presents a solution (Beep4Me) which aims to automate the process of ticket validation and solve issues with other methods of revenue sharing.  

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Feb-2022

Study on the extent to which car commuters are likely to use public transport following the implementation of integrated ticketing. Study finds integrated does promote transport use, especially among male car commuters. Study suggests integrated ticketing should take greater role in efforts to induce public transport use.  

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Sep-2021

Study makes use of smart card data mining to compare the urban transit movements of low income residents with middle/high income residents. Research finds that most lower income residents start their journey between 05:00 - 07:00, whilst higher income residents start between 07:00 - 09:00. Paper suggests that the empirical evidence from this paper shows the potential of smart card data to infold low employment spatial and temporal patterns.

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