Apr-2026

Government document intended to outline long-term strategy for integrated transport in England.

Download

Nov-2025

Study into the adoption of digital payments for public transportation in developing cities. The study analyses and evaluates the factors influencing the adoption of of digital payments. Results found that prior use of transport, type of phone owned, internet availability and age have a significant impact on likelihood to use digital payments. 

Download

Nov-2025

Study develops a framework for investigating physical encounters of individuals in urban metro systems using smart card data in Shenzhen, China. 

Download

Jun-2025

Comprehensive review of uses cases for leveraging smart cards for analytical studies applied to public transport research. Aims to provide insights into smart card data research and highlight potential knowledge gaps that warrant further research. 

Download

Jun-2025

Paper intended to develop a methodology to evaluate the benefits of smart ticketing systems. Bases evaluation on 6 KPIs: Validations, Rejected Validations, Ticket Inspections, Sale of Travel Passes, Quality of Service, and Alarms. The study demonstrates this methodology in case study evaluating the Italian Region of Lombardy.

Download

May-2025

Investigation based on interviews with 61 key stakeholders into issues that arose during attempts to produce a national smart ticketing policy. Highlights governments lack of direction when drawing a balance between the development of a national policy and maintaining a "light touch" approach to transport strategy.

Download

May-2025

Study investigates the impact of a mobile app on bus ridership in San Antonio, Texas. Study used random effect regression models to analyse the transit app influence on ridership between 2015 and 2019, accounting for various alternative ridership influences such as fare changes, route characteristics, weather, socioeconomic conditions and the price of petrol. Research found that the app had a positive impact on ridership for infrequent routes, but had less of an impact on frequent services. 

Download

Apr-2025

Paper introduces  a Machine Learning Influence Flow Analysis framework intended to identify key influencers of public transport usage. Study finds that easy payments, e-ticketing and mobile applications can substantially improve public transport service. Study recommends making use of smart ticketing systems and contactless payments to enable more efficient allocation of resources, resulting in a more streamlined service that encourages increased ridership and improves user satisfaction. 

Download

Mar-2025

Study into the impact special and weather events have on urban transport demand, making use of smart card data from 13 municipal districts in 2021 and 2022. Research found that cultural and demographic factors heavily influenced demand, implying that passenger behaviour is intricate and localised. Additionally, weather events such as rain or snow fall caused demand reductions of 8% and 37% respectively. 

Download

Mar-2025

Study into the effects that altered travel patterns induced by the covid-19 pandemic have had on the transport sector. Study finds that work-from-home has had a greater impact on train usage patterns than on buses, despite support levels for rail remaining much higher than buses.

Download

Dec-2024

Study concerning attitudes towards service limitations, safety concerns and technological improvements through a demographic lens. The research finds that East Charlotte residents and women face limited routes and longer wait times, black and East Charlotte residents have higher concerns about safety, there are privacy concerns among wealthier and infrequent users and there is strong preference for technological improvements, especially among infrequent users. 

Download

Dec-2024

Study makes use of smart card data and travel survey data to determine low-to-middle income residents' secondary activity patterns. Study finds that these users have very few secondary activities, and advocates for urban amenities to be made more accessible. 

Download

Nov-2024

Report conducts an analysis on a national bus user survey to determine what bus passengers find most important to a good bus journey. The report recommends further use of franchising and enhanced bus partnerships, alongside work by local authorities to enforce measures to speed up buses to ensure they quickly and on time. The report also recommends reviews of operational and ticketing arrangements to reduce dwell time and reduce cancellations. 

Download

Nov-2024

Report advocating for changes to be made to the way buses are funded. The report recommends that funding should be allocated on the basis of need to reduce the funding gap between authorities, that there should be a bus service guarantee, with support provided to local authorities to ensure that it can be delivered, for long term, multi-modal funding settlements for all LTAs, to transfer all bus-related funding from the Ministry of Housing, Communities and Local Government to the Department for Transport, and ensure it is ringfenced and transparent and requiring NHS trusts to coordinate transport provision with authorities, bus operators and community transport operators.

Download

Oct-2024

Study makes use of smart card data from nearly 9 million subway users to examine the long term impacts of the pandemic on residential locations and subway users in Beijing. Research indicates a notable trend of residential relocation towards the city centre, it is also observed that those with longer commute times are increasingly attempting to reduce their commute times. 

Download

Sep-2024

Research into the value produced by bus services in the UK. Reviews economic value in  the provision of bus services, value derived from people using the bus in terms of direct benefits to passengers and other road users and value generated from the activities of passengers making use of bus services to spend their money.

Download

Sep-2024

Report reviews options for alternative organisation strategies for the improvement of bus services. The study highlights that the London model of bus franchising may not be appropriate for other areas, especially in smaller cities and rural regions. Additionally, the report encourages realism towards the benefits of bus franchising, noting that Brighton and Hove has a successful bus network, despite functioning on a commercial, deregulated model. 

Download

Sep-2024

Study investigates the potential for electronic payment systems already used in domestic flight to be used on public transport systems. The study uses the Technology Acceptance Model to determine levels of passenger acceptance. 

Download

Aug-2024

Study makes use of ethnographic observation, semi-structured interviews, and the ALARA model of information search to examine consumer engagement with mobile payment apps in Lagos, Nigeria. Study finds that cultural preferences and trust in traditional payment systems significantly impact willingness to adopt mobile apps. The study recommends an inclusive technological strategy, developing accessible information channels and user-friendly design features, engaging with users to make continuous improvements to the app and adopting a nuanced understanding of socio-cultural influences on technology adoption to inform policy and business strategies. 

Download

Jun-2024

Using smart card data, study aims to analyse user behaviour to determine how users may begin to transition away from bus user. Study notes that users first decrease travel frequency before transitioning to irregular travel patterns. Study recommends retention policies such as tiered usage incentives and personalised communication strategies, aimed at different stages of the user life cycle. 

Download