Dec-2018

Research into the level of convenience for ticketing types used by public transport systems. The study develops a method of quantifying ticket convenience and concludes that methods of ticketing that make use of contactless bank cards are more convenient than traditional smart ticketing technologies. 

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Nov-2018

Study investigates if policies and projects aimed at decentralizing urban structure and job-worker patterns have produced a more balanced spatial configuration of jobs and workers. The paper finds that only a temporary balance appears around a few stations, that job-worker rations tend to steepening, not flattening and that the polycentric configuration of Beijing can be seen from the spatial patterns of job centres identified. 

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Jul-2018

Report encouraging authorities to make use of the bus services act 2017 to enhance bus services. The three stages are: 1.) Take buses seriously - assemble stakeholders, develop plans, set targets and collect evidence on buses to develop best practice. 2.) Work out what powers are available - these include advanced quality partnerships, enhanced partnerships, multi-operator ticketing schemes and access to financial data. 3.) Decide what benefits you want to see.

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Jun-2018

Study into the extent to which bus service partnerships can lead to improvements in bus services. The study finds that partnerships have increased investment and provided for greater communication between operators and authorities, leading to constructive augmentation of a typical market-based model. 

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Apri-2018

Paper provides an overview of Bus Services Act 2017, within the context of the deregulation that occurred during the 1980s. Study suggests that the act represents a shift from the extreme emphasis on competition between operators to having a greater emphasis on partnerships between operators and local government. 

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Mar-2018

Policy proposal advocating for fare-free buses, funded by a public transport payroll levy. The paper runs through a variety of case studies showcasing the feasibility of fareless public transport. Suggests that funding this proposal would be highly feasible as public money already accounts for 40% of bus operator revenue.

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Feb-2018

Report concerning how to encourage more young people to use buses, and to improve customer satisfaction among young people. The report notes some improvements made by bus operators including: cheaper and more comprehensible fares for those in full-time education, introducing free Wi-Fi and charging on buses and using mobile technology to provide smart ticketing and journey planning.

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Jan-2018

A study into the Verkehrsverbund model for transport operations. The model focuses on integration between services, and collaboration between operators and local governments. The study praises Verkehrsverbunde for improving quality and quantity of public transport services, increasing public transport mode share and reducing subsidies as a percent of revenue.  

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Jan-2018

Study intends to develop a system of prediction for determining if a transport user will make another trip, and if so, the attributes of said trip. The researchers tested their methodology using smart card records from over 10,000 users in London, over two years. The model was able to achieve median accuracy levels of over 80%, with the study finding the first trip of the day hardest to predict. The study also found significant variations found across individuals, implying diverse travel behaviour patterns. 

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Dec-2017

Report produced to lay out clear actions to be taken to improve the passenger experience when buying and using train tickets. Report lays out a number of recommendations, focusing on how  a passenger chooses their ticket, what ticket they are buying, where they buy their ticket, and how they but their ticket. 

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Jul-2017

Study considering the value for money of local bus services, evaluating types of bus intervention (i.e. concessionary use, bus service operator grant) to determine, using a consistent framework, an assessment of these policies from a environmental, social and economic value perspective. Report concludes that investment in bus services provides significant value, both for other road users, and wider communities. Additionally, the report advocates for investment in interventions which improve the attractiveness of public transport via fare reductions or service improvements. 

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Jun-2017

Paper presents a concept for an integrated mobile payment, route planning and social network platform for public transport. The concept aims to incorporate various features together to improve transport user experiences. The concept was tested in Porto, Portugal using a mobile app called OneRide. Results showed that users found the app to be highly valuable, with some users taking time to adapt to the concept. 

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Apr-2017

Report on the results of a 2000 person survey of the UK public intended to understand how perceptions of smart ticketing systems are changing. Ultimately advocates for keeping systems simple, defining the scope of systems, ensure tangible benefits are provided/explained and provide for a variety of ways to interact with the system. 

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Jun-2017

Study intended to understand what influences the adoption of mobile payments in public transport. Study conducted on medium and large sized metropolitan areas (Oporto, Portugal and Beijing, China). Research finds that systems are generally widely accepted by residents, although cannot fully replace traditional systems. Nonetheless, it can improve efficiency, reduce operational and maintenance costs and increase time savings. Privacy, reliability and interaction are the main concerns against adopting mobile payments. 

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Mar-2017

Study investigating the extent to which electronic ticketing systems can influence people to switch transport modes. Study finds significant reductions in car use and increases in use of trains. With the trend consistent across income groups, but more visible among elderly users.

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Dec-2016

Study investigating the viability of smart ticketing data for analysis of travel patterns and performance indicators. The study finds that high percentages of data (80%+) is reliable and can be used for further analysis.

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Dec-2016

Study makes use of smart card data to form a novel projection with the intention to reveal the underlying temporal pattern of public transit users. 

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Oct-2016

Report advocating for policy and investment in bus transport, aiming to demonstrate the societal improvements it can induce. The report uses research from KPMG and the Institute from Transport Studies, which claims that for every £1 of investment in local bus services, £7 can be delivered in net economic benefit. Furthermore, the research notes the existing benefit buses provide, such as: being the primary mode of accessing city centres, getting 3.5 million people into work and allowing for the creation of more than £64bn worth of goods and services. 

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Oct-2016

Research into the introduction of a new smartcard system in Brighton, 2016. Focus on driver and passenger responses, to ascertain how driver and passenger experiences with the new system have impacted their satisfaction and use of Brighton bus services on the whole. 

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Oct-2016

Research into the existing transport landscape in the Transport for the North region. Interviews, surveys and group discussions to develop an understanding of frequency of travel, mode of travel, push and pull factors surrounding transport modes and attitudes towards smart ticketing technology.

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