Bus Back Better
Mar-2021
Report aiming to set a vision for bus improvement in the UK, noting impacts of the Covid pandemic, capabilities of buses, positive case studies and requirements to meet higher standards.
Economic and Financial impacts of working from home and Covid-19 on the British transport system
Mar-2025
Study into the effects that altered travel patterns induced by the covid-19 pandemic have had on the transport sector. Study finds that work-from-home has had a greater impact on train usage patterns than on buses, despite support levels for rail remaining much higher than buses.
7th TAS National Bus Fares Survey: 2022
Apr-2023
Analysis of survey data collected concerning bus fare data. Report looks into impact of different ticket categories (i.e. day tickets replacing, and exceeding return tickets), financial pressures on local bus services, preferences between multi-operator tickets and smartcards, reach of contactless payments, including tap-on, tap-off.
Using smartcards on rail in the south east of England: what do passengers want?
Jan-2016
Research into how passenger opinions on smart ticketing has changed with increased use. Focused on rail commuters in south-east England, who will soon have access to smart ticketing. Intended to develop understanding of passenger demands and expectations. Utilised group discussions, face-to-face interviews and workshops.
Smarter Travel: The future of Ticketing
Apr-2017
Report on the results of a 2000 person survey of the UK public intended to understand how perceptions of smart ticketing systems are changing. Ultimately advocates for keeping systems simple, defining the scope of systems, ensure tangible benefits are provided/explained and provide for a variety of ways to interact with the system.
Contactless Transit - Implementation in the UK
Jun-2019
Report concerning the implementation of EMV contactless ticketing in 2017 as part of the Contactless Transit Framework. Makes use of data from transport operators and stakeholders from relevant companies and government bodies.
The Impact of Congestion on Bus Passengers
May-2016
Study into the impacts of trafffic congestion on bus transport. Highlights increasing bus journey times as catylysts for increasing air pollution, traffic congestion and declining city centres. Suggests setting bus speed targets, increasing management and planning in transport policy, prioritising buses on road networks, decrease dwell times at bus stops and improving advocacy for bus services and passengers.
Smart ticketing in the north: What do passengers think?
Oct-2016
Research into the existing transport landscape in the Transport for the North region. Interviews, surveys and group discussions to develop an understanding of frequency of travel, mode of travel, push and pull factors surrounding transport modes and attitudes towards smart ticketing technology.
Smart ticketing in Brighton: What do passengers think?
Oct-2016
Research into the introduction of a new smartcard system in Brighton, 2016. Focus on driver and passenger responses, to ascertain how driver and passenger experiences with the new system have impacted their satisfaction and use of Brighton bus services on the whole.
Smart ticketing in Norfolk: what do passengers think?
Mar-2015
Research into how passenger opinions on smart ticketing has changed with increased use. Focused on rail commuters in south-east England, who will soon have access to smart ticketing. Intended to develop understanding of passenger demands and expectations. Utilised group discussions, face-to-face interviews and workshops.
A less-than-ideal journey: the introduction of commercial smart ticketing for local bus services in England
May-2025
Investigation based on interviews with 61 key stakeholders into issues that arose during attempts to produce a national smart ticketing policy. Highlights governments lack of direction when drawing a balance between the development of a national policy and maintaining a "light touch" approach to transport strategy.
How can smart mobility innovations alleviate transportation disadvantage? Assembling a conceptual framework through a systematic review.
Sep-2020
Highlights increasing gap in research into how smart mobility systems can be used to tackle transport disadvantages and inequalities. Conducts literature review into relevant technologies, and uses this to formulate a framework to aid potential researchers in understanding the relationship between concepts.
Integrated smartcard solutions: do people want one card for all their services?
Jun-2015
Investigation into passenger attitudes towards the implementation of smartcards during the "Yorcard" pilot project, occurring 2008-2010 in the South Yorkshire Metropolitan Area. Contemplates idea of a single smartcard for national/international transport payments.